Question 1

What breakroom solutions do you offer?

Accepted Answer

We offer a wide range of breakroom solutions that can be customized to fit your needs. We provide micro markets, coffee and water services, pantry solutions, and full-line vending. We also offer corporate catering services, hotel pantry supplies, and more. Evergreen Refreshments is passionate about innovation, and we love finding new solutions to help keep employees happy, productive, and well-fed.

Question 2

What areas do you serve?

Accepted Answer

Evergreen Refreshments proudly serves the Pacific Northwest, covering a wide region. From North Arlington, Washington, to South Eugene, Oregon to Coeur d'Alene, Idaho. Check out our specific territories here

Question 3

What’s the difference between a micro market, vending machine, and pantry service?

Accepted Answer

A micro market is a self-service retail space that functions like a small convenience store within your workplace. It includes open shelving, coolers, and a self-checkout kiosk, allowing employees to browse a wide variety of fresh food, snacks, and beverages and pay using a card, mobile device, or account. This option is ideal for medium to large offices that want to offer more variety and a modern, user-friendly experience.

A vending machine, on the other hand, is a more compact and traditional solution that dispenses snacks, drinks, or meals at the push of a button. These machines are automated, secure, and take various forms of payment including coins, cash, cards, and mobile options. Vending is a great fit for smaller offices or locations where space is limited and convenience is key.

Lastly, pantry service provides a fully stocked breakroom where snacks, beverages, and other refreshments are offered at no cost to employees. The company covers all expenses, and Evergreen Refreshments manages the inventory and restocking. Pantry service is perfect for businesses looking to boost employee satisfaction, encourage in-office presence, or stand out as a top-tier workplace.

Question 4

Do you serve both small and large businesses?

Accepted Answer

Yes, at Evergreen Refreshment, we proudly serve businesses of all sizes. From small teams to large enterprises, our flexible, scalable breakroom solutions are tailored to meet the unique needs of each company, whether you have 25 employees or over 1,000.

Question 5

Do you offer corporate catering?

Accepted Answer

Yes, in addition to our breakroom solutions, we proudly offer a range of catering services through our specialized divisions. Act 3 Catering, Twelve Baskets Catering, and El Koreano Food Truck provide exceptional catering options for businesses, events, and gatherings across the greater Washington area.

Act 3 Catering offers a refined and professional catering experience, perfect for corporate events, conferences, and upscale gatherings, with a focus on fresh, seasonal ingredients and customizable menus.

Twelve Baskets Catering brings a more casual yet delicious approach, specializing in creating memorable experiences with a variety of food options that cater to diverse tastes and dietary preferences.

El Koreano Food Truck offers a fun, vibrant twist with authentic Korean street food, bringing a unique and flavorful culinary experience to any event or workplace.

Together, these divisions offer a comprehensive catering service to meet all your needs, whether you’re hosting a formal business event or looking to spice up an office gathering.

Question 6

How does your hotel pantry services work?

Accepted Answer

Enhance your guest experience with a hotel pantry provided by Evergreen Refreshments. Order online what products you want (we have hundreds) and receive free shipping on orders over $250. Your staff will save time while we take care of the stocking, organizing, and ensuring your pantry is ready to delight your guests.

Question 7

How does pricing work for your services?

Accepted Answer

For vending services, pricing is typically based on the selection of products, the frequency of restocking, and the size of your location. We work with you to choose the best products for your team and ensure that your machines are stocked with fresh options at competitive prices.

For coffee services, we offer a range of pricing options depending on the type of coffee machines you choose, as well as the frequency of maintenance and restocking. We can provide single-serve coffee stations, full-service espresso machines, or automated brewers, each with flexible pricing to fit your company’s needs.

Pantry services are priced based on the size of your office and the variety of snacks, beverages, and other items you’d like to offer your employees. Pricing for pantry services is typically a flat monthly fee, which includes regular restocking, inventory management, and service.

Micro markets are free to install, with no upfront costs for setup or equipment. Pricing is only incurred if your company chooses to subsidize products for employees. We work with you to customize the market size, product selection, and service level to match your team’s preferences, providing a convenient and cost-effective breakroom solution.

We offer flexible pricing models for each service and are happy to customize a solution that aligns with your budget and company needs. Feel free to reach out for a personalized quote!

Question 8

Do you offer subsidized or fully paid options for employers?

Accepted Answer

Yes, we offer both subsidized and fully paid pantry options for employers who want to provide additional perks to their teams.

With a subsidized model, your company can cover a portion of the cost of snacks, beverages, or meals, allowing employees to enjoy reduced prices.

With a fully paid model pantry service, all items are free to employees, and your business covers the full cost, perfect for boosting morale, encouraging in-office engagement, and showing appreciation. We’ll work with you to design a program that fits your goals and budget.

Question 9

Who maintains and stocks the machines?

Accepted Answer

Our dedicated team at Evergreen Refreshments handles all aspects of maintenance and stocking for your machines. We ensure that your vending machines, micro markets, coffee services, and pantry services are regularly restocked with fresh, high-quality products. Additionally, we monitor inventory levels and conduct routine maintenance to ensure everything is running smoothly and efficiently, so you can focus on your business without worry.

Question 10

What happens if a machine breaks or needs a refill?

Accepted Answer

If a machine breaks or needs a refill, our team is quick to respond. We monitor all machines regularly to prevent issues, and if a problem arises, our dedicated service team is available to address it promptly. Whether it's a technical malfunction or a simple refill, we ensure that the machine is fixed or restocked as soon as possible to minimize any disruption to your employees. You can rely on us to keep everything running smoothly with minimal downtime.

For instant service, text us at the number listed on the service sticker or email us at info@evergreenrefreshments.com.

Question 11

Do you provide energy-efficient or eco-friendly equipment?

Accepted Answer

Yes, we are committed to sustainability and offer energy-efficient and eco-friendly equipment. Our machines are designed to minimize energy consumption while still providing top-quality service. We also prioritize using environmentally responsible products and packaging whenever possible, ensuring that our solutions contribute to a greener, more sustainable workplace.

Question 12

How quickly can we get up and running?

Accepted Answer

From the time of your initial request to full installation, the process typically takes three to four weeks, though in some cases, we can get you up and running even sooner. The timeline depends on factors such as the size of your workplace, the type of service you choose (vending, micro market, coffee, or pantry), and your customization preferences.

During this period, our team will handle every step, from site assessment and layout planning to equipment delivery and product selection. We work closely with you to ensure a smooth and efficient setup process with minimal disruption to your workplace. Our goal is to get everything installed, stocked, and ready to serve your team as quickly and seamlessly as possible

Question 13

What are the different set-ups available?

Accepted Answer

It all depends on the space available and your specific needs. We will design a setup that is right for you and your team.

Question 14

How often will the machines be serviced?

Accepted Answer

Most locations require at least weekly service some others may require to daily visits from our fulfillment team. Each service schedule is designed around your product, volume, and team's needs. Based on our data, we will design a schedule ensuring you always have what you need, when you need it.

Breakroom Services FAQ

Frequently asked questions